Shipping & Returns Policy

Effective Date: 14 October 2025

At Thryve, we strive to deliver your protein supplements quickly and safely. Please read the details below about our shipping and returns policies.

 


 

1. Shipping Policy

  • Order Processing: Orders are processed within 1–2 business days of purchase.

  • Delivery Time: Standard delivery usually takes 3–7 business days, depending on location.

  • Shipping Charges: Shipping costs are calculated at checkout and may vary based on location and order size.

  • Tracking: Once your order is shipped, you will receive a tracking number via email or SMS.

  • Packaging: Thryve Whey Protein sachets are shipped securely to ensure product safety and freshness.

 


 

2. Returns & Refunds

  • Eligibility: Returns are accepted only for damaged, defective, or incorrect products. Sachets opened or partially used are non-returnable for hygiene and safety reasons.

  • Return Request: To initiate a return, contact us within 7 days of receiving your order at [Insert Contact Email] with your order number and issue details.

  • Refund Process: After we receive and inspect the returned product, a refund will be processed within 5–7 business days to your original payment method.

  • Replacement: If you prefer, a replacement can be sent instead of a refund.