Shipping and Returns Policy

Last updated: 26/06/2026

This Shipping and Returns Policy applies to orders placed on thryvenutrition.in, operated by Anikhee Corporations Private Limited (brand: Thryve Nutrition). It should be read together with our Terms and Conditions.

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1. Shipping

• Order processing: Orders are processed within 1 to 2 business days of confirmation. Orders are not processed or dispatched on Sundays and public holidays.
• Delivery time: Standard delivery usually takes 3 to 7 business days from dispatch, depending on your location. Timelines are indicative and not guaranteed, and may be affected by courier operations, weather, public holidays, and regional restrictions.
• Serviceability: We ship across serviceable pin codes in India through our logistics partner Shiprocket and the courier companies it engages. Serviceability for your address is confirmed at checkout.
• Shipping charges: Shipping costs, where applicable, are calculated and displayed at checkout based on your location and order value. Free shipping, where offered, applies only above any stated order value.
• Tracking: Once your order is dispatched, you will receive a tracking number by email or SMS.
• Packaging: Our products are packed securely to protect product safety and freshness in transit.
• Risk and title: Risk and title in the products pass to you on delivery to the address provided in your order. Please inspect your package on delivery and report any visible damage at the time of receipt where possible.
• Failed delivery: If a delivery fails due to an incorrect or incomplete address, an unavailable recipient, or repeated refusal to accept, we may cancel the order. Any refund in such cases may be net of shipping and handling costs already incurred.

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2. Cancellations

You may cancel an order before it is dispatched by contacting us using the details in Section 4. Once an order has been dispatched, it cannot be cancelled.

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3. Returns and Refunds

Food hygiene policy. Our products are consumable food items. For health and hygiene reasons, we do not accept returns of products that have been opened, used, or where the seal is broken, except where the product is damaged, defective, expired, or incorrect on delivery.

Eligible cases. We accept return, replacement, or refund requests only where the product you receive is:

• damaged or defective;
• past its best before or use by date; or
• different from what you ordered.

How to raise a request. Contact us within 48 hours of delivery at the email in Section 4, with your order number and clear photographs of the product and its packaging. Requests raised after this window, or without supporting evidence, may not be accepted.

Resolution. After we receive and verify your request, we will, at our discretion, offer either:

• a replacement of the affected product; or
• a refund to your original payment method, processed within 7 to 10 business days of approval, subject to your bank or payment provider's timelines.

Non returnable. Opened, used, or partially consumed products are non returnable. We reserve the right to decline a request that does not meet the conditions above or where we reasonably suspect misuse of this policy.

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4. Contact

For any shipping, cancellation, return, or refund query, contact us at:

• Email: support@thryvenutrition.in
• Company: Anikhee Corporations Private Limited
• Registered Office: 265/KG-1, Block KG-1, Vikaspuri, Delhi 110018, India

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Anikhee Corporations Private Limited | CIN: U10797DL2025PTC446720 | FSSAI: 13326998000364 | GSTIN: 07ABCCA7069B1ZV