Shipping & Returns Policy

Effective Date: 14 October 2025

At Thryve, we strive to deliver your protein supplements quickly and safely. Please read the details below about our shipping and returns policies.

 

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1. Shipping Policy

• Order Processing: Orders are processed within 1–2 business days of purchase.
  
  

• Delivery Time: Standard delivery usually takes 3–7 business days, depending on location.
  
  

• Shipping Charges: Shipping costs are calculated at checkout and may vary based on location and order size.
  
  

• Tracking: Once your order is shipped, you will receive a tracking number via email or SMS.
  
  

• Packaging: Thryve Whey Protein sachets are shipped securely to ensure product safety and freshness.
  
  

 

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2. Returns & Refunds

• Eligibility: Returns are accepted only for damaged, defective, or incorrect products. Sachets opened or partially used are non-returnable for hygiene and safety reasons.
  
  

• Return Request: To initiate a return, contact us within 7 days of receiving your order at [Insert Contact Email] with your order number and issue details.
  
  

• Refund Process: After we receive and inspect the returned product, a refund will be processed within 5–7 business days to your original payment method.
  
  

• Replacement: If you prefer, a replacement can be sent instead of a refund.