Terms of service

Terms and Conditions

Last updated: 25/06/2026

These Terms and Conditions ("Terms") govern your access to and use of the website thryvenutrition.in and any purchase of products from it (collectively, the "Platform"). The Platform is owned and operated by Anikhee Corporations Private Limited (CIN: U10797DL2025PTC446720), a company incorporated under the Companies Act 2013, carrying on business under the brand name Thryve Nutrition ("Thryve", "we", "us", "our").

By accessing the Platform, browsing it, or placing an order, you ("you", "your", "Customer", "User") confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Platform.

These Terms are an electronic record under the Information Technology Act 2000 and do not require any physical or digital signature.

1. Definitions

  • "Products" means the food and nutrition products listed for sale on the Platform from time to time.
  • "Order" means a request placed by you to purchase one or more Products.
  • "Content" means all text, images, logos, designs, product descriptions, and other material on the Platform.
  • "Account" means the registration profile you create on the Platform.

2. Eligibility

2.1 You must be at least 18 years of age and competent to contract under the Indian Contract Act 1872 to place an Order.

2.2 If you are accessing the Platform on behalf of a business (for example, bulk, HORECA, or corporate gifting orders), you confirm you are authorised to bind that business to these Terms.

2.3 We may refuse service, terminate accounts, or cancel Orders at our discretion where we reasonably believe these Terms have been breached.

3. Account Registration

3.1 You may need to create an Account to place certain Orders. You agree to provide accurate, current, and complete information.

3.2 You are responsible for maintaining the confidentiality of your Account credentials and for all activity under your Account.

3.3 You must notify us immediately of any unauthorised use of your Account. We are not liable for any loss arising from your failure to safeguard your credentials.

4. Products, Descriptions, and Nutrition Information

4.1 Our Products are packaged food items manufactured and sold under FSSAI License No. 13326998000364.

4.2 We make reasonable efforts to display Product information, ingredients, nutritional values, images, and packaging accurately. However, actual packaging, labelling, and appearance may vary, and the information on the label of the physical Product shall prevail.

4.3 No medical or therapeutic claims. Our Products are foods, not medicines. Nothing on the Platform is intended to diagnose, treat, cure, or prevent any disease or medical condition. Nutritional needs vary between individuals, and results are not guaranteed. If you have any allergy, medical condition, are pregnant or nursing, or are following a specific medical diet, consult a qualified physician or registered dietitian before consuming our Products.

4.4 Allergens. Our Products may contain or be processed in facilities that handle milk, dairy, gluten, nuts, soy, and other allergens. Please read the physical label before consumption. We are not liable for any reaction arising from your failure to check the label.

4.5 Products are subject to availability. We may add, withdraw, or modify any Product without prior notice.

5. Pricing and Payment

5.1 All prices are listed in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) unless stated otherwise. Our GSTIN is 07ABCCA7069B1ZV.

5.2 Prices, discounts, bundles, and offers are subject to change without notice. The price applicable to your Order is the price displayed at the time the Order is confirmed.

5.3 We make every effort to ensure pricing accuracy. In the event of a manifest pricing error, we reserve the right to cancel the affected Order and refund any amount paid, even after Order confirmation.

5.4 Payments are processed through third party payment gateways. We do not store your card or banking details. By making a payment you agree to the terms of the relevant payment gateway. We are not responsible for failures, delays, or errors caused by the payment gateway or your bank.

5.5 Where shipping charges apply, they will be displayed at checkout before you confirm your Order. Free shipping, where offered, applies only above any stated order value threshold.

6. Orders and Acceptance

6.1 Your placement of an Order is an offer to purchase. A contract is formed only when we confirm acceptance of your Order by email or other electronic communication, or when the Order is dispatched, whichever is earlier.

6.2 We reserve the right to accept or reject any Order, in whole or in part, for reasons including unavailability of stock, pricing errors, suspected fraud, incomplete delivery information, or serviceability of your location.

6.3 If we reject an Order for which you have already paid, we will refund the affected amount as set out in Clause 8.

7. Shipping and Delivery

7.1 We ship across serviceable pin codes in India through third party logistics partners. Serviceability is determined at checkout.

7.2 Estimated delivery timelines are indicative only and are not guaranteed. Delays may occur due to courier operations, weather, public holidays, regional restrictions, or events beyond our control.

7.3 Risk of loss and title in the Products pass to you on delivery to the address provided in your Order.

7.4 If a delivery fails because of an incorrect or incomplete address, an unavailable recipient, or repeated refusal to accept, we may cancel the Order. Any refund in such cases may be net of shipping and handling costs already incurred.

7.5 As our Products are food items, please inspect your package on delivery and report any damage at the time of receipt where possible.

8. Cancellations, Returns, and Refunds

8.1 Cancellation by you. You may cancel an Order before it is dispatched by contacting us using the details in Clause 18. Once an Order is dispatched, it cannot be cancelled.

8.2 Food hygiene policy. Our Products are consumable food items. For health and hygiene reasons, we do not accept returns of Products that have been opened, used, or where the seal is broken, except where the Product is damaged, defective, expired, or incorrect on delivery.

8.3 Damaged, defective, wrong, or expired items. If you receive a Product that is damaged, defective, past its best before or use by date, or different from what you ordered, you must report it within 48 hours of delivery to the contact in Clause 18, along with your Order number and clear photographs of the Product and packaging. We may, at our discretion, offer a replacement or a refund after verification.

8.4 Refund processing. Approved refunds will be credited to the original payment method within 7 to 10 business days of approval, subject to the processing timelines of your bank or payment provider.

8.5 We reserve the right to decline a return or refund request that does not meet the conditions above or where we reasonably suspect misuse of this policy.

9. Bulk, HORECA, and Corporate Gifting Orders

9.1 Bulk supply, HORECA, coworking, and corporate gifting Orders may be governed by separate commercial terms, quotations, or purchase orders agreed in writing.

9.2 Where such separate terms exist, they shall prevail over these Terms to the extent of any conflict for that specific Order.

10. Intellectual Property

10.1 All Content on the Platform, including the names "Thryve", "Thryve Nutrition", logos, designs, packaging, product names, graphics, and copy, is owned by or licensed to Anikhee Corporations Private Limited and is protected under applicable intellectual property laws, including the Trade Marks Act 1999 and the Copyright Act 1957.

10.2 You may not copy, reproduce, distribute, modify, or create derivative works from any Content without our prior written consent.

10.3 Nothing on the Platform grants you any licence or right to use any trademark, logo, or brand element of Thryve.

11. User Conduct

You agree not to:

  • use the Platform for any unlawful, fraudulent, or harmful purpose;
  • interfere with or disrupt the Platform, its servers, or networks;
  • attempt to gain unauthorised access to any part of the Platform or another user's Account;
  • use any automated means to scrape, harvest, or collect data from the Platform;
  • post or transmit content that is defamatory, obscene, misleading, or infringing.

We may suspend or terminate your access for any breach of this clause.

12. Reviews and User Content

12.1 If you submit reviews, ratings, comments, or other content, you grant us a non exclusive, royalty free, worldwide licence to use, reproduce, and display such content in connection with the Platform and our marketing.

12.2 You confirm that any content you submit is genuine, your own, accurate, and does not infringe the rights of any third party.

12.3 We reserve the right to moderate, edit, or remove any user content at our discretion. We do not endorse and are not responsible for the views expressed in user content.

13. Third Party Links and Marketplaces

13.1 Our Products may also be sold through third party platforms and quick commerce marketplaces. Purchases made on those platforms are governed by the terms and policies of those platforms, not by these Terms.

13.2 The Platform may contain links to third party websites. We do not control and are not responsible for the content, products, or practices of any third party site.

14. Disclaimers

14.1 The Platform and the Products are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, except those that cannot be excluded under applicable law, including the Consumer Protection Act 2019.

14.2 We do not warrant that the Platform will be uninterrupted, error free, or secure, or that any defects will be corrected.

14.3 Nothing in these Terms limits your statutory rights as a consumer under Indian law.

15. Limitation of Liability

15.1 To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with any Order shall not exceed the amount actually paid by you for the Product giving rise to the claim.

15.2 We shall not be liable for any indirect, incidental, special, or consequential loss, including loss of profits, goodwill, or data, arising out of or in connection with your use of the Platform or the Products.

15.3 Nothing in this clause excludes liability that cannot be excluded under applicable law, including liability for death or personal injury caused by proven negligence.

16. Indemnity

You agree to indemnify and hold harmless Anikhee Corporations Private Limited, its directors, officers, and employees against any claims, losses, liabilities, and expenses arising out of your breach of these Terms, your misuse of the Platform, or your violation of any law or third party right.

17. Force Majeure

We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, pandemics, government action, strikes, supply chain disruption, courier failure, or internet or power outages.

18. Grievance Redressal and Contact

In accordance with the Consumer Protection (E-Commerce) Rules 2020 and the Information Technology Act 2000, the details of our Grievance Officer are set out below:

  • Grievance Officer: [INSERT NAME]
  • Email: [INSERT GRIEVANCE EMAIL]
  • Company: Anikhee Corporations Private Limited
  • Registered Office: [INSERT FULL REGISTERED OFFICE ADDRESS], Vikas Puri, West Delhi, Delhi, India

We aim to acknowledge complaints within 48 hours and resolve them within one month of receipt.

For general support, returns, and order queries, contact us at [INSERT SUPPORT EMAIL].

19. Privacy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in line with the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023. By using the Platform you consent to the practices described in the Privacy Policy.

20. Changes to These Terms

We may revise these Terms at any time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the Platform after any change constitutes acceptance of the revised Terms.

21. Governing Law and Dispute Resolution

21.1 These Terms are governed by and construed in accordance with the laws of India.

21.2 Subject to Clause 21.3, the courts at New Delhi, India shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.

21.3 Any dispute, controversy, or claim arising out of or relating to these Terms shall first be attempted to be resolved amicably between the parties. Failing such resolution within 30 days, the dispute shall be referred to and finally resolved by arbitration by a sole arbitrator appointed by the Company, in accordance with the Arbitration and Conciliation Act 1996. The seat and venue of arbitration shall be New Delhi, and the language of arbitration shall be English.

22. General

22.1 If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force.

22.2 Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

22.3 These Terms constitute the entire agreement between you and us regarding the Platform and supersede any prior understanding.

Anikhee Corporations Private Limited | CIN: U10797DL2025PTC446720 | FSSAI: 13326998000364 | GSTIN: 07ABCCA7069B1ZV